Important Notice: By accessing, registering, or using any part of the jilioo platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree, you must cease using jilioo immediately.
1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you") and jilioo ("jilioo," "we," "us," "our"), the operator of the online gaming platform accessible at jilioo.vip and its related sub-domains and services (collectively, the "Platform").
By completing the registration process, making a deposit, placing a wager, or otherwise accessing any feature of the jilioo Platform, you represent and warrant that you have read these Terms in full, that you understand them, and that you accept them unconditionally. These Terms apply to all registered accounts and to all visitors who access the Platform in any capacity.
jilioo reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms. We encourage all Users to review this document periodically.
2. Eligibility
Access to and use of the jilioo Platform is restricted to individuals who satisfy all of the following eligibility criteria:
- You must be at least twenty-one (21) years of age. This requirement is imposed by applicable Philippine gaming regulations and is strictly enforced by jilioo. Persons under the age of 21 are strictly prohibited from registering, depositing, or engaging in any form of gaming activity on the Platform.
- You must be accessing the Platform from a jurisdiction in which online gaming is lawful. It is your sole responsibility to determine the legality of online gambling in your jurisdiction prior to registering with jilioo.
- You must not be a resident of any jurisdiction that expressly prohibits online gambling or where jilioo is restricted from operating.
- You must not be a current employee, director, officer, agent, or close family member of any person holding such a position, of jilioo or any affiliated entity, game provider, or software supplier with a direct relationship to the Platform.
- You must be legally capable of entering into binding contracts under the laws applicable to you.
Age Verification: jilioo employs age and identity verification procedures. Users who provide false information regarding their age or identity will have their accounts closed immediately, all winnings will be forfeited, and deposits may be returned at jilioo's sole discretion after required due diligence.
3. Account Registration
To access the real-money gaming features of the jilioo Platform, you must register a personal account ("Account"). The following rules govern Account registration and maintenance:
- One Account Per User: Each individual is permitted to hold only one (1) jilioo Account. The creation of multiple accounts by a single individual, whether under the same or different identities, is strictly prohibited.
- Accurate Information: You must provide accurate, complete, and current information during registration, including your legal name, date of birth, Philippine mobile number, and email address. You are responsible for updating this information promptly if it changes.
- Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. jilioo will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to safeguard your credentials.
- Identity Verification (KYC): jilioo may request supporting documents to verify your identity, age, address, and payment methods at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.
- Account Transfer: Accounts are personal and non-transferable. You may not sell, assign, or transfer your jilioo Account to any third party.
4. Deposits and Withdrawals
All financial transactions on the jilioo Platform are conducted in Philippine Peso (PHP) unless otherwise specified. The following terms govern deposits and withdrawals:
- Accepted Payment Methods: jilioo accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency, subject to availability and applicable minimum/maximum transaction limits.
- Deposit Processing: Deposits made via GCash and PayMaya are generally credited to your jilioo wallet within minutes of confirmed payment. Bank transfer processing times vary by institution.
- Withdrawal Eligibility: Withdrawals are available only to verified Account holders. You may withdraw only from real-money funds in your wallet, subject to any applicable wagering requirements on bonus funds.
- Withdrawal Timeframes: jilioo endeavors to process withdrawal requests promptly. GCash withdrawals typically complete within five (5) to thirty (30) minutes of approval. Processing times for bank transfers may vary.
- Withdrawal Destination: Withdrawals must be made to a payment method registered in your name and linked to your verified jilioo Account. Third-party withdrawals are not permitted.
- Currency: All amounts are displayed and transacted in Philippine Peso (PHP). Users are responsible for any foreign exchange costs or fees imposed by their payment providers.
- Transaction Limits: Minimum and maximum deposit and withdrawal limits apply and are displayed within the jilioo cashier section at the time of transaction.
5. Bonuses and Promotions
jilioo offers various promotional bonuses to eligible registered users. The following general terms apply to all jilioo bonuses and promotions:
- Wagering Requirements: All bonuses are subject to wagering requirements ("playthrough") before the bonus amount or any winnings derived from it may be withdrawn. The specific wagering requirement applicable to each promotion is stated in the individual promotion terms.
- One Bonus Per Promotion: Each promotion is available once per eligible Account unless the promotion terms expressly state otherwise.
- Bonus Eligibility: Bonuses are available to eligible registered users in good standing. jilioo reserves the right to determine eligibility at its discretion and to exclude any Account from bonus participation.
- Contribution Rates: Different game categories may contribute different percentages toward satisfying wagering requirements. Live casino and table games may contribute at reduced rates compared to slots. Specific contribution rates are detailed per promotion.
- Expiry: All bonuses are subject to expiry deadlines. Bonus funds and any associated wagering requirements that are not met within the stated validity period will be forfeited without compensation.
- Abuse: jilioo reserves the right to forfeit bonus funds and related winnings if it determines that bonus abuse, arbitrage betting, or any form of systematic exploitation of promotional terms has occurred.
6. Gameplay and Fair Play
jilioo is committed to providing a fair, transparent, and trustworthy gaming environment. All Users are required to conduct themselves with integrity at all times. The following provisions govern gameplay on the Platform:
- Random Number Generation: All jilioo slot and RNG-based games use certified random number generators (RNG) that have been independently tested and audited for fairness.
- Live Casino Integrity: Live dealer games at jilioo use real physical gaming equipment operated by trained dealers on camera. Game results are determined by physical outcomes observed in the live feed.
- Prohibition on Automated Play: The use of bots, scripts, automated software, artificial intelligence systems, or any other technology that facilitates automated or non-human gameplay is strictly prohibited.
- Collusion: Any form of collusion between players — including the coordination of betting patterns, chip dumping, or sharing of account access — is prohibited and will result in account suspension and forfeiture of all funds.
- Technical Malfunctions: In the event of a technical error or platform malfunction that affects game outcomes, jilioo reserves the right to void affected games and return stakes to the relevant players.
7. Responsible Gaming
jilioo takes its responsibility toward player welfare seriously. We are committed to promoting responsible gaming practices and providing tools that help users maintain control over their gambling activity.
- Age Restriction: The jilioo Platform is available exclusively to persons aged 21 years and older, in compliance with applicable Philippine gaming regulations.
- Deposit Limits: Users may set daily, weekly, or monthly deposit limits on their Account. Once set, a limit reduction takes effect immediately; a limit increase is subject to a cooling-off period.
- Session Time Alerts: jilioo provides optional session time reminders to help users monitor the duration of their gaming sessions.
- Self-Exclusion: Users who wish to take a break from gaming may request a temporary suspension or permanent self-exclusion of their jilioo Account. Requests are processed promptly and cannot be reversed during the elected exclusion period.
- Reality Checks: Users may opt in to receive periodic notifications summarizing their session activity, including net win/loss position.
- If you believe gambling is negatively affecting your life or the lives of those around you, we encourage you to seek assistance. jilioo supports responsible gaming education and player welfare.
Gambling Involves Risk: Gambling is a form of entertainment, not a source of income. Never wager more than you can afford to lose. Must be 21 years old or above to play at jilioo.
8. Prohibited Activities
The following activities are strictly prohibited on the jilioo Platform. Any User found engaging in prohibited activities will have their Account suspended or permanently closed, all balances forfeited, and the matter may be referred to relevant law enforcement or regulatory authorities:
- Providing false, inaccurate, or misleading personal information during registration or at any subsequent point
- Opening or operating more than one Account simultaneously
- Using a jilioo Account on behalf of a third party
- Engaging in money laundering, fraud, or any other criminal activity using the Platform
- Accessing the Platform via a VPN, proxy, or other IP obfuscation tool to circumvent geographic restrictions
- Engaging in chargebacks or payment disputes in bad faith
- Exploiting software bugs or errors for financial gain — any such gain must be reported and will be reversed
- Any conduct that jilioo determines, at its sole discretion, to be detrimental to the integrity of the Platform or other users
9. Intellectual Property
All content on the jilioo Platform, including but not limited to software, game interfaces, logos, trademarks, text, graphics, design elements, and audio-visual materials, is the exclusive property of jilioo or its licensed third-party providers and is protected by applicable intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. No other rights are granted. Users may not reproduce, distribute, modify, reverse-engineer, or create derivative works from any content on the Platform without prior written consent from jilioo.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- jilioo provides the Platform on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
- jilioo does not guarantee uninterrupted or error-free operation of the Platform. Scheduled and unscheduled maintenance may result in temporary inaccessibility.
- jilioo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if advised of the possibility of such damages.
- jilioo's total aggregate liability to any User in respect of any claim shall not exceed the total amount deposited by that User in the thirty (30) days preceding the event giving rise to the claim.
- jilioo is not responsible for any telecommunications failures, internet connectivity issues, or device malfunctions that affect a User's access to or experience on the Platform.
11. Privacy
jilioo collects, processes, stores, and uses personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering with jilioo, you consent to the collection and use of your personal information as described in the Privacy Policy.
You may review the full jilioo Privacy Policy at any time via the footer link on the Platform. Our Privacy Policy describes the categories of data we collect, how we use it, with whom we share it, your rights with respect to your data, and how to exercise those rights.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws and regulations governing online gaming in the Philippines, including those promulgated by the Philippine Amusement and Gaming Corporation (PAGCOR) and other relevant regulatory bodies where applicable.
In the event of a dispute between you and jilioo arising out of or in connection with these Terms or your use of the Platform, the parties agree to first attempt to resolve the dispute through jilioo's internal dispute resolution process by contacting our customer support team. If the dispute is not resolved within a reasonable timeframe through internal channels, the parties may pursue resolution through competent legal forums in accordance with applicable Philippine law.
13. Amendments to These Terms
jilioo reserves the right to amend, modify, or replace these Terms at any time, including in response to changes in applicable laws, regulatory requirements, or Platform features. The date of the most recent revision is indicated at the top of this document.
When material changes are made to these Terms, jilioo will endeavor to notify registered Users through appropriate communication channels, such as email notification or a prominent notice on the Platform. Your continued use of the jilioo Platform following publication of any amended Terms constitutes your binding acceptance of those changes.
If you do not agree with any amended Terms, you must immediately cease using the Platform and may request closure of your Account in accordance with the account closure procedures described in these Terms.
14. Contact Information
For questions, concerns, or formal correspondence regarding these Terms & Conditions, you may contact the jilioo support team via the 24/7 live chat facility available on the Platform, or by written communication addressed to:
jilioo Customer Support
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 on Philippine Standard Time via the jilioo Platform
jilioo endeavors to respond to all formal correspondence within five (5) business days of receipt.